"The faxed submission was received upside down.
We are unable to continue processing these images.
"Our current software cannot read pages that are faxed in the wrong direction and consequently generates an automatic error message."
- Peter Pappas,
Chief Communications Officer,
United States Patent and Trademark Office
USPTO Won't Accept Upside Down Faxes; Demands Resends
Erik Sherman, BNET
No, if your fax comes in upside down, they send you a message in return saying that they can't accept it and to re-fax.
More on the USPTO Upside Down Fax Mess -- IT Systems 20 Years Out of Date
Erik Sherman, BNET
When it comes to slow processes, technology can be a boon, but only when adequately and competently implemented. What we're apparently seeing at the USPTO is decades of neglect and poor management.












