Problem ID: 6681701251374967874
Entered by: Ben Simo

Change your package

Wanting to see what programming options are available, I select the Change Package option on the DirecTV website. The website then informs me "You are only allowed to change your package once a day."

I have not changed my programming today.  I did change an email address and drop a receiver from my account, but I did not touch the programming package.  Regardless of whether or not I had changed my programming package, I expect to be able to view options even if only one change is allowed per day.



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