Windows: Is There A Problem Here?: Windows

Showing posts with label Windows. Show all posts

20110925

Problem ID: 3495403106142628485
Entered by: Ben Simo

Please select your operating system

So many choices...

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20110901

Problem ID: 2292290182506118870
Entered by: Ben Simo

Out of Cheese

@Willeth tweets: This blue screen error I keep getting is near-indecipherable. It may as well say +++ OUT OF CHEESE ERROR +++ REDO FROM START +++

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20110421

Problem ID: 88253290786922961
Entered by: Ben Simo

Corrupt and unreadable

I've read that it is a good practice to stop a program when corrupted data is encountered.

Tweeted by @ruslanpiano

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20100115

Problem ID: 6545188755649774747
Entered by: Ben Simo

Delays happen to more than trains

Delayed write failed Windows error at Epping Station, Sydney.

Photo by Neil Saunders

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20100113

Problem ID: 2148129530994026708
Entered by: Ben Simo

Yak Shaving

@asimimtiaz: Actual #windows error msg: "To check for updates u must first install an update for windows update"

So, the one update that doesn't automatically update is the automatic update update?

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20100112

Problem ID: 6416039326963872156
Entered by: Ben Simo

I did not type any name. I'm waiting for Firefox to install an update.

Is null required to update Firefox? If null is nothing, then why should Windows expect to find it? Or maybe '(null)' isn't really null, but something like null. ;-)

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20100110

Problem ID: 352959768018357973
Entered by: Ben Simo

Lost Delayed Write

“interesting thing abt this msg is... what windows is this atm running?” - @marauderz

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20100108

Problem ID: 8797699835846755500
Entered by: Ben Simo

Windows Explorer has stopped working

sankushetty: Dear computer experts please help me :(

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Problem ID: 3266019754425407076
Entered by: Ben Simo

Help Microsoft?

“OH STOP IT, STOP IT, PLEASE STOP OFFERING TO SEND ALL MY FILES TO MICROSOFT!” - @Mindez

Might it violate licensing and privacy agreements for Windows to send files to Microsoft?

Edit

Problem ID: 4724541137938775217
Entered by: Ben Simo

Startup Repair: Looking at screens like this

alexmahmoooooud: it seems as if i've spent a lot of time in front of screens that look like this throughout my time with windows.

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20100107

Problem ID: 7491994595823976448
Entered by: Ben Simo

Internet Explorer requires Internet Explorer?

Alan Simkins reports:

Attempting to add a search provider (Google) to the list, using their standard page gives an ‘error on page’ error. However, there is a facility to add your own providers to the list.

Using this facility evokes the following error message:

Nice to know, but what’s the point??

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20100105

Problem ID: 6799067861311870598
Entered by: Ben Simo

You can't directly upgrade from Windows XP to Windows 7

Tweeted by realestatezebra:

This may be the stupidest error message I've ever gotten.

Is it unreasonable for people to expect to be able to upgrade from Windows XP to Windows 7?

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20100102

Problem ID: 5668831829899867263
Entered by: Ben Simo

Cash register movie

rmogull: Cash register at the movie theater running Windows Media Player on the customer screen: PCI compliant?

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20100101

Problem ID: 2168971157541836151
Entered by: Ben Simo

You're using a browser that's not fully supported

“major #microsoft #fail. why am I not surprised at all?” - @sean808080

Really!? The Microsoft store does not support Internet Explorer?

Edit

Problem ID: 5095208313684739793
Entered by: Ben Simo

Mr. Peanut

TrevorKDennis: LOL! Another Windows Fail in the city.

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20091230

Problem ID: 1173371459050693030
Entered by: Ben Simo

The BIG W, and I don't mean Windows. Or do I?

“Took this pic yesterday, Windows doing it's thang” - @aggettzz

Edit

Problem ID: 4739554048781019550
Entered by: Ben Simo

Content expires if you don't use Windows?

“Warner Brothers was offering a digital copy of The Hangover with my dvd, thought I might as well do it FAIL” - @LisaGuillen

Edit

Problem ID: 707510004844593906
Entered by: Ben Simo

Great apps

“Th System has recovered from a serious error... #verizonfail” - @Kastang

Remember when advert posters didn't crash?

Okay, this isn't a really an advertising poster. It looks like an interactive system promoting applications for Verizon phones. I just hope this isn't an example of the Great apps. :)

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20091229

Problem ID: 7208144317276882370
Entered by: Ben Simo

Baggage Claim

“In bristol now, trying to work out where to get bags from as Windows wants to restart” - @mckayrc

Restart Now or Restart Later? How about not asking on a public information display?

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20091228

Problem ID: 2381622962024657351
Entered by: Ben Simo

Cool!

“windows live error” - @pdtarso

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Software testing tools: Heuristics for recognizing problems.

Usability Heuristics

from Jakob Nielsen

• Visibility of system status Visibility of system status: The system should always keep users informed about what is going on, through appropriate feedback within reasonable time.
• Match between system and the real world Match between system and the real world: The system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.
• User control and freedom User control and freedom: Users often choose system functions by mistake and will need a clearly marked "emergency exit" to leave the unwanted state without having to go through an extended dialogue. Support undo and redo.
• Consistency and standards Consistency and standards: Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.
• Error prevention Error prevention: Even better than good error messages is a careful design which prevents a problem from occurring in the first place. Either eliminate error-prone conditions or check for them and present users with a confirmation option before they commit to the action.
• Recognition rather than recall Recognition rather than recall: Minimize the user's memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.
• Flexibility and efficiency of use Flexibility and efficiency of use: Accelerators -- unseen by the novice user -- may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users. Allow users to tailor frequent actions.
• Aesthetic and minimalist design Aesthetic and minimalist design: Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility.
• Help users recognize, diagnose, and recover from errors Help users recognize, diagnose, and recover from errors: Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.
• Help and documentation Help and documentation: Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user's task, list concrete steps to be carried out, and not be too large.

Consistency Heuristics

from James Bach
and Michael Bolton

-F amiliar Familiar: The product is not consistent with the pattern of any familiar problem.
E xplainable Explainable: The product is explainable.
W orld World: The product is consistent with the real world.
H istory History: The present version of the product is consistent with past versions of it.
I mage Image: The product is consistent with an image that the organization wants to project.
C omparable Products Comparable Products: The product is consistent with comparable systems.
C laims Claims: The product is consistent with what important people say it’s supposed to be.
U ser Expectations User Expectations: The product is consistent with what users want.
P roduct Product: Each element of the product is consistent with comparable elements in the same system.
P urpose Purpose: The product is consistent with its purposes, both explicit and implicit.
S tatutes Statutes: The product is consistent with applicable laws.

FAILURE Heuristics

from Ben Simo

F unctional Functional: The error detecting, reporting, and handling functions properly.
A ppropriate Appropriate: Errors are reported at the appropriate time in an appropriate manner.
I mpact Impact: The impact of the failure is communicated to those impacted.
L og Log: The error is appropriately logged; or not logged.
U ser Interface User Interface: The error is reported in the user interface in terms that the user understands.
R ecovery Recovery: The user is informed of what they need to do to recover from the error.
E motions Emotions: The error handling and reporting has a positive influence on user emotions.

Security Vulnerabilities

the OWASP Top 10

1. Injection Injection: Injection flaws occur when untrusted data is sent to an interpreter as part of a command. The attacker’s hostile data can trick the interpreter into executing unintended commands or accessing data without authorization.
2. Broken authentication and session management Broken authentication and session management: Application functions related to authentication and session management are often not implemented correctly, allowing attackers to compromise passwords, keys, or session tokens, or to exploit other implementation flaws to assume other users’ identities.
3. Cross-Site Scripting Cross-Site Scripting (XSS): XSS flaws occur whenever an application takes untrusted data and sends it to a web browser without proper validation or escaping. XSS allows attackers to execute scripts in the victim’s browser which can hijack user sessions, deface web sites, or redirect the user to malicious sites.
4. Insecure Direct Object References Insecure Direct Object References: A direct object reference occurs when a developer exposes a reference to an internal implementation object, such as a file, directory, or database key. Without an access control check or other protection, attackers can manipulate these references to gain unauthorized access to data.
5. Security Misconfiguration Security Misconfiguration: Good security requires having a secure configuration defined and deployed for the application, frameworks, application server, web server, database server, and platform. Secure settings should be defined, implemented, and maintained, as defaults are often insecure. Additionally, software should be kept up to date.
6. Sensitive Data Exposure Sensitive Data Exposure: Many web applications do not properly protect sensitive data, such as credit cards, tax IDs, and authentication credentials. Attackers may steal or modify such weakly protected data to conduct credit card fraud, identity theft, or other crimes. Sensitive data deserves extra protection such as encryption at rest or in transit, as well as special precautions when exchanged with the browser.
7. Missing Function Level Access Control Missing Function Level Access Control: Most web applications verify function level access rights before making that functionality visible in the UI. However, applications need to perform the same access control checks on the server when each function is accessed. If requests are not verified, attackers will be able to forge requests in order to access functionality without proper authorization.
8. Cross-Site Request Forgery Cross-Site Request Forgery (CSRF): A CSRF attack forces a logged-on victim’s browser to send a forged HTTP request, including the victim’s session cookie and any other automatically included authentication information, to a vulnerable web application. This allows the attacker to force the victim’s browser to generate requests the vulnerable application thinks are legitimate requests from the victim.
9. Using Components with Known Vulnerabilities Using Components with Known Vulnerabilities: Running software components with known vulnerabilities can compromise the vulnerable components and anything those components can access -- undermining defenses.
10. Unvalidated Redirects and Forwards Unvalidated Redirects and Forwards: Using untrusted data, without validation, to determine the destination of redirects and forwards can enable attackers to redirect victims to phisihing or malware sites.

20110925

20110901

20110421

20100115

20100113

20100112

20100110

20100108

20100107

20100105

20100102

20100101

20091230

20091229

20091228

Problem or no problem?

Usability Heuristics

Consistency Heuristics

FAILURE Heuristics

Security Vulnerabilities

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