Problem ID: 7702695519215749101
Entered by: Ben Simo

Upside Down

"The faxed submission was received upside down. 
We are unable to continue processing these images. 
Please resubmit your document."
- United States Patent and Trademark Office

"Our current software cannot read pages that are faxed in the wrong direction and consequently generates an automatic error message."
- Peter Pappas,
Chief Communications Officer,
United States Patent and Trademark Office


USPTO Won't Accept Upside Down Faxes; Demands Resends

Erik Sherman, BNET
No, if your fax comes in upside down, they send you a message in return saying that they can't accept it and to re-fax.

More on the USPTO Upside Down Fax Mess -- IT Systems 20 Years Out of Date
Erik Sherman, BNET
When it comes to slow processes, technology can be a boon, but only when adequately and competently implemented. What we're apparently seeing at the USPTO is decades of neglect and poor management.


1 Comment:

February 5, 2010 at 6:13 PM  
Comment ID: 1929154016083974308
Written by: Ben Simo

If the patent office can't read upside down faxes, perhaps they'd approve a patent (if I were to submit it right-side up) for software that rotates the image until it is right-side up. ;)

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