@lseltzer: Disturbing error message from IE8.
20100102
Problem ID: 2528256885484643482
Entered by: Ben Simo
Entered by: Ben Simo
Problem or no problem?
Sometimes software fails in obvious ways. Other times we're left to ask "Is there a problem here?"
Please vote, add your commentary, and submit possible problems for publication.
Have a bad, discombobulating, or funny software experience? How about a pleasant surprise by software that exceeds your expectations? Take a screen snapshot and submit your story.
Please vote, add your commentary, and submit possible problems for publication.
Have a bad, discombobulating, or funny software experience? How about a pleasant surprise by software that exceeds your expectations? Take a screen snapshot and submit your story.
Software testing tools: Heuristics for recognizing problems.
Usability Heuristics
- • Visibility of system status Visibility of system status: The system should always keep users informed about what is going on, through appropriate feedback within reasonable time.
- • Match between system and the real world Match between system and the real world: The system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.
- • User control and freedom User control and freedom: Users often choose system functions by mistake and will need a clearly marked "emergency exit" to leave the unwanted state without having to go through an extended dialogue. Support undo and redo.
- • Consistency and standards Consistency and standards: Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.
- • Error prevention Error prevention: Even better than good error messages is a careful design which prevents a problem from occurring in the first place. Either eliminate error-prone conditions or check for them and present users with a confirmation option before they commit to the action.
- • Recognition rather than recall Recognition rather than recall: Minimize the user's memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.
- • Flexibility and efficiency of use Flexibility and efficiency of use: Accelerators -- unseen by the novice user -- may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users. Allow users to tailor frequent actions.
- • Aesthetic and minimalist design Aesthetic and minimalist design: Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility.
- • Help users recognize, diagnose, and recover from errors Help users recognize, diagnose, and recover from errors: Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.
- • Help and documentation Help and documentation: Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user's task, list concrete steps to be carried out, and not be too large.
Consistency Heuristics
from James Bach
and Michael Bolton
- -F amiliar Familiar: The product is not consistent with the pattern of any familiar problem.
- E xplainable Explainable: The product is explainable.
- W orld World: The product is consistent with the real world.
- H istory History: The present version of the product is consistent with past versions of it.
- I mage Image: The product is consistent with an image that the organization wants to project.
- C omparable Products Comparable Products: The product is consistent with comparable systems.
- C laims Claims: The product is consistent with what important people say it’s supposed to be.
- U ser Expectations User Expectations: The product is consistent with what users want.
- P roduct Product: Each element of the product is consistent with comparable elements in the same system.
- P urpose Purpose: The product is consistent with its purposes, both explicit and implicit.
- S tatutes Statutes: The product is consistent with applicable laws.
FAILURE Heuristics
- F unctional Functional: The error detecting, reporting, and handling functions properly.
- A ppropriate Appropriate: Errors are reported at the appropriate time in an appropriate manner.
- I mpact Impact: The impact of the failure is communicated to those impacted.
- L og Log: The error is appropriately logged; or not logged.
- U ser Interface User Interface: The error is reported in the user interface in terms that the user understands.
- R ecovery Recovery: The user is informed of what they need to do to recover from the error.
- E motions Emotions: The error handling and reporting has a positive influence on user emotions.
Security Vulnerabilities
- 1. Injection Injection: Injection flaws occur when untrusted data is sent to an interpreter as part of a command. The attacker’s hostile data can trick the interpreter into executing unintended commands or accessing data without authorization.
- 2. Broken authentication and session management Broken authentication and session management: Application functions related to authentication and session management are often not implemented correctly, allowing attackers to compromise passwords, keys, or session tokens, or to exploit other implementation flaws to assume other users’ identities.
- 3. Cross-Site Scripting Cross-Site Scripting (XSS): XSS flaws occur whenever an application takes untrusted data and sends it to a web browser without proper validation or escaping. XSS allows attackers to execute scripts in the victim’s browser which can hijack user sessions, deface web sites, or redirect the user to malicious sites.
- 4. Insecure Direct Object References Insecure Direct Object References: A direct object reference occurs when a developer exposes a reference to an internal implementation object, such as a file, directory, or database key. Without an access control check or other protection, attackers can manipulate these references to gain unauthorized access to data.
- 5. Security Misconfiguration Security Misconfiguration: Good security requires having a secure configuration defined and deployed for the application, frameworks, application server, web server, database server, and platform. Secure settings should be defined, implemented, and maintained, as defaults are often insecure. Additionally, software should be kept up to date.
- 6. Sensitive Data Exposure Sensitive Data Exposure: Many web applications do not properly protect sensitive data, such as credit cards, tax IDs, and authentication credentials. Attackers may steal or modify such weakly protected data to conduct credit card fraud, identity theft, or other crimes. Sensitive data deserves extra protection such as encryption at rest or in transit, as well as special precautions when exchanged with the browser.
- 7. Missing Function Level Access Control Missing Function Level Access Control: Most web applications verify function level access rights before making that functionality visible in the UI. However, applications need to perform the same access control checks on the server when each function is accessed. If requests are not verified, attackers will be able to forge requests in order to access functionality without proper authorization.
- 8. Cross-Site Request Forgery Cross-Site Request Forgery (CSRF): A CSRF attack forces a logged-on victim’s browser to send a forged HTTP request, including the victim’s session cookie and any other automatically included authentication information, to a vulnerable web application. This allows the attacker to force the victim’s browser to generate requests the vulnerable application thinks are legitimate requests from the victim.
- 9. Using Components with Known Vulnerabilities Using Components with Known Vulnerabilities: Running software components with known vulnerabilities can compromise the vulnerable components and anything those components can access -- undermining defenses.
- 10. Unvalidated Redirects and Forwards Unvalidated Redirects and Forwards: Using untrusted data, without validation, to determine the destination of redirects and forwards can enable attackers to redirect victims to phisihing or malware sites.
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Written by: James Leahy
This is a scripting error on a website. I am a developer, and this is starting to come up more and more. It mostly happens in IE 6, 7 and 8, and does not mean the browser is out of memory. We ran tests on a freshly booted maching with a newly opened browser and monitored memory useage. Then we used a browser process monitor while the pages were loading. In every occurence, the errors were thrown when a call was made to a CSS file. What we found is one or more of the following:
1. The CSS file was was poorly written
2. The scripts were written by developers who did not check them using multiple browsers.
The browser throws an error when the CSS call fails. So the builders of the web pages that cause that need to be a little more thorough when the build.
Written by: Anonymous
Thanks :)
This info is exactly what I was after.
Written by: Anonymous
That goes for me too.
Written by: Anonymous
But it happens on facebook - surely the people who put that site together know what they are doing?
Written by: Anonymous
I get this error before I start up any browser! in fact, I don't ever use IE, only Firefox. When I restart or turn on my computer, these popups start almost instantly. ANy ideas?
Written by: Anonymous
Thanks, but this error message is rather annoying.
Written by: Anonymous
I ONLY get the error message on my yahoo email
Written by: Anonymous
I think it could be delierate to cause you to upgrade $$$$
Written by: Anonymous
only on yahoo email here too
Written by: Anonymous
I just got this error message while in yahoo mail using IE8. Is this a bug?
Written by: Anonymous
I only get this message when playing Farmville - either thru FB or thru their Farmville.com page. I use IE 8.
doesn't happen with other FB games, and ignoring it seems to work just fine. Just couldn't figure out what it meant.
Written by: Anonymous
yahoo mail only, chrome or IE* what gives?
Written by: Anonymous
I have three yahoo email accounts and I only get this message on one of them. My computer freezes and I am unable to close the "out of Memory" window. Have to turn off and restart the computer. It has made my main yahoo account unuseable.
Written by: Anonymous
It happens to me only when I use Yahoo mail.
Written by: Anonymous
Hi all, It only happens when I use Yahoo mail, but how do I get rid off it ????!!!!!
Written by: Anonymous
It happens on both our email accounts and is difficult to remove and sometimes goes into "not responding"
Written by: Anonymous
Only happens to me on Yahoo mail; never happened till I upgraded to IE8.
Any thoughts on how to fix this?
Written by: Anonymous
In my yahoo mail account but couldn't find the way to rid of that...any solutions ????????
Written by: Anonymous
Only happens to me on yahoo mail as well. It says out of memory at line 1. Very frustrating. Why doesn't yahoo fix this? HOw can i fix this?
Written by: Anonymous
SO, how do we fix this problem, didn't see that answer anywhere.
Written by: Anonymous
I found this on another forum and it turns out that in most instances out there, this can be fixed by clicking on Safety -> Delete browsing history. Check only Preserve Favorite Web Site Data and Temporary internet files. Then click Delete. This may be avoidable in the future, by clicking on Tools -> internet options, then the Settings button under Browsing History and adjusting the disk space setting down to something between 50-250. Much more than that could cause issues with IE trying to load the cached files into memory...
Written by: kingston sim
Now I get messages "out of memory at line:1" and "out of memory at line:2"
Written by: Anonymous
From "out of memory on line one" we are now getting "stack overflow at line 131"
Any one know what to do??
Tried contacting Yahoo but they just tell be to clear cookies etc - done it all! no good
Written by: Anonymous
ok the problem that everyone is not understanding is that when using facebook/yahoo/ect..... its not that particular program that is causing the errors it is the server or browser your using that allows the app to run facebook is concidered an app and so isnt yahoo. if it keeps happening over an over try downgrading to an earlier internet explorer then upgrading 9 timmes out of ten you will gain the missing file or the file will fix itself.
Written by: Anonymous
Ok so I need to go back to a different version?
Written by: Anonymous
i have the old yahoo i get what is out of memory at line 3
Written by: Anonymous
I just hope you've found this post before you've spent your money on "cleaning" programs to fix this it will not work.
YOU ARE NOT OUT OF MEMORY BUT IF YOUR COMPUTER IS USING OVER 640 MB OF RAM FOR EACH PAGE FILE YOU WILL HAVE A VIRTUAL MEMORY PROBLEM.
1. Start bar- control panel
2. System and security (control pannel might take you their automaticly)
3. System
4. Advanced System Settings
5. Click on the settings for performance
6. Click on the advanced tab
7. See your virtual memory? Is your paging file size bigger than 640MB? If it is, change it to 640MB.
8. Restart computer
note- this may take a couple days to a week for your system to restore but once it does, you will never see out of memory at line: 1, 2, 14,56, etc. etc. again :-)
If you are impatient, download mozilla firefox (free) and use that.
Facebook was still giving me problems after I fixed my RAM, but not as bad, so you might want to stay off it for awhile. I use it everyday now.
Delete cookies and cache to make your internet run faster. Download internet explorer 9 (also free)
Written by: Alan A. Jorgensen
An error message without a recovery procedure is a design error. So, yes, there is a problem here.
Written by: Anonymous
Hmmm, doesn't it figure it happens with AOL!!
Written by: Anonymous
Thanks so what do I do
Written by: Anonymous
It happened on my phone when I was playing a game
Written by: Anonymous
Been getting Similar problems"Out of Memory at line 1" on a Windows 8.1 Phone!
Never been connected to Any PC
Happens While Watching Films on Different Apps
Irritating bit is...it Stops the Movie & Closes the App
SO...
From What Read in here..
Gather it Isn't Malware Nor a Virus?
As WPhones Are meant to have a Protected system...So Can't install/run AV & Can't access Main Drive or Anything You can do on,a PC
Suggestions please?
Written by: Anonymous
it happens on realplayer and stops the burning process. what do I do?
Written by: Unknown
Been running a Windows 8.1 machine with an 8 core processor and 16gb RAM. Never saw this problem in the 18 months it has been running. Did the upgrade to Win 10 and this error is now there extremely often and I have a "browser search line" at the top of my main monitor, one of 4 monitors I have on this machine. I cannot find where to get rid of this "guest browser search bar"
Written by: Anonymous
happens to me on windows 7, Vista, facebook, MSN, Also Windows 8 plus same as before, also Windows 10 with prev details!
Written by: Anonymous
I have the problem with Win10, but normally I get several of the small error screens stacked on top of each other. It's like playing whack a mole trying to close them. If I go to C A D it shows 32 bit system not responding, I think all I have is a 64 bit system with Win 10. If I highlight 32 bit system and then end task windows closes and I start the dance all over again.
Written by: Anonymous
Sorry but it is a poor explanation. It happens on my Lumia phone all the time I open any web browser. I stopped using IE because of it but it still keeps popping up in the new browser to the point that you are unable to surf online. I can't wait to ditch this bloody phone...
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