20110906

Problem ID: 5606537851159089833
Entered by: Ben Simo
Is there a problem here?  

Could not be sent



The iFit web site appears to have been redesigned since my last visit. The login credentials I tried don't work. I ask the system to send me my username. It responds with an error: "Your username could not be sent. Please try again later." I try later and get the same message.

Does 'could not be sent' mean there's a temporary technical problem on their end? If so, trying again later might make sense.

Or does 'could not be sent' mean the email address I entered is not in their system? If so, trying again later won't fix the problem.

While it is generally a good idea to not give unknown users information that may assist in gaining unauthorized access, I'd like to know if my old account still exists after the site redesign.

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