20110828

Problem ID: 2649124237972210114
Entered by: Ben Simo
Is there a problem here?  

Next



I enter my information into the "1. Order summary" form on the right and click Next. And what do you think I get? Do you think it took me to the next step? No.

It takes me to the HP Home & Home Office Store home page.  No HP, I do not want to buy a new computer or printer. I was attempting to use HP SureSupply to buy an ink cartridge.  You know, the service you advertise as "The easiest way to shop for Original HP supplies." How difficult was this before there was this easy method?

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